--- title: "Quick Guide: How to Send a Signature Reminder" description: Send signature reminders in Chisel in just a few clicks to streamline your contracts, reduce delays, and ensure your documents are completed on time. --- [Skip to content](https://help.cincel.digital/en/quick-guide-how-to-send-a-signature-reminder#main-content) - [English](https://help.cincel.digital/en/quick-guide-how-to-send-a-signature-reminder) - [Español](https://help.cincel.digital/enviar-un-recordatorio-de-firma) English Show submenu for translations [Create support ticket](https://help.cincel.digital/en/kb-tickets/new?hsLang=en) ![Cincel 2025- 320x132-02.png\]](https://help.cincel.digital/hs-fs/hubfs/Cincel%202025-%20320x132-02.png?height=40&name=Cincel%202025-%20320x132-02.png) Open main navigation Close main navigation - - [English](https://help.cincel.digital/en/quick-guide-how-to-send-a-signature-reminder) - [Español](https://help.cincel.digital/enviar-un-recordatorio-de-firma) English Show submenu for translations - [Create support ticket](https://help.cincel.digital/en/kb-tickets/new) - [Go to CINCEL](https://www.cincel.digital/en) [Go to CINCEL](https://www.cincel.digital/en) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.cincel.digital/en?hsLang=en) 2. [User Guides: Signing and Managing Documents](https://help.cincel.digital/en/user-guides-signing-and-managing-documents?hsLang=en) 3. [Document Creation](https://help.cincel.digital/en/user-guides-signing-and-managing-documents?hsLang=en#document-creation) # Quick Guide: How to Send a Signature Reminder Keep the momentum of your agreements and avoid delays in your business processes. Cincel allows you to send professional reminders to ensure your documents are completed on time. This feature is ideal for providing friendly follow-up to signers who may have forgotten the request or whose email may have been misplaced.   --- ### **Who can send reminders?** Only the document's original creator or owner has the authority to send signature reminders. This centralizes communication and prevents signers from receiving multiple notifications.   --- ### Steps to send a Signature Reminder 1. **Locate the document.** Go to the folder where the document pending signature is located. 2. **Open the document.** Click on it to access the management view. 3. **Send the reminder.** In the signers' status panel, look for the person listed as 'Pending'. Next to their name, click on the “**Send reminder**” button. **And that's it!** The signer will receive a new email notification, inviting them to complete the signing process with a direct link to the document.   --- ### Key Considerations: - **Patience and strategy:** Use reminders strategically. If a signer does not respond, it is good practice to confirm via another medium (a call or message) that they received the email and have no questions regarding the document. - **Check the Spam folder:** Before sending a reminder, you can suggest that your signer check their "Spam" or "Junk" folder. Sometimes, notification emails can be filtered. If that is the case, ask them to mark the email as safe. - **Signers cannot cancel:** Remember that a signer cannot cancel the process, but they can choose not to sign. The reminder is a tool to facilitate completion, not to force a decision. - **Delete contracts with errors:** As a best practice, delete those documents or contracts with errors. This will stop them from appearing on the platform as **partially signed** documents, thus avoiding errors when sending **reminders** for documents where it has been agreed not to sign.   💡**Cincel Tip**: Using the reminder feature significantly reduces your contract cycle times, speeds up deal closures, and keeps your operations flowing without interruptions. - [Quick guides](https://help.cincel.digital/en/quick-guides?hsLang=en#main-content) - [Security](https://help.cincel.digital/en/quick-guides?hsLang=en#security) - [First Steps and Basic Concepts in Chiseling](https://help.cincel.digital/en/first-steps-and-basic-concepts-in-chiseling?hsLang=en) - [News and updates](https://help.cincel.digital/en/news-and-updates?hsLang=en) - [User Guides: Signing and Managing Documents](https://help.cincel.digital/en/user-guides-signing-and-managing-documents?hsLang=en#main-content) - [Document Creation](https://help.cincel.digital/en/user-guides-signing-and-managing-documents?hsLang=en#document-creation) - [SIGNATURE](https://help.cincel.digital/en/user-guides-signing-and-managing-documents?hsLang=en#signature) - [Account Management, Teams and Billing](https://help.cincel.digital/en/account-management-teams-and-billing?hsLang=en#main-content) - [Account Management](https://help.cincel.digital/en/account-management-teams-and-billing?hsLang=en#account-management) - [Team Management](https://help.cincel.digital/en/account-management-teams-and-billing?hsLang=en#team-management) - [Legal Validity and Regulatory Compliance (Mexico´s Legal Framework)](https://help.cincel.digital/en/legal-validity-and-regulatory-compliance-mexicos-legal-framework?hsLang=en) - [Security and Core Technology](https://help.cincel.digital/en/security-and-core-technology?hsLang=en) - [Integrations and APIs for Developers](https://help.cincel.digital/en/integrations-and-apis-for-developers?hsLang=en) - [Troubleshooting and frequently asked questions](https://help.cincel.digital/en/troubleshooting-and-frequently-asked-questions?hsLang=en) - [Glossary of Terms](https://help.cincel.digital/en/glossary-of-terms?hsLang=en) [![Chill listening crop-3](https://help.cincel.digital/hs-fs/hubfs/Cincel%202025-%20320x132-02.png?width=57&height=24&name=Cincel%202025-%20320x132-02.png "Chill listening crop-3")](https://www.cincel.digital/branding) Cincel® 2024 / D.R., Grupo Cincel que conforma LUMIT DLT S.A.P.I. 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